Privacy Policy

Effective Date: October 29, 2025

Company: My Scam Recovery (“Company,” “we,” “our,” or “us”)

Contact: [email protected]

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1. Introduction

My Scam Recovery respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data — including information processed by our artificial intelligence (“AI”) systems — when you visit our website, communicate with us, or use our services.

By using our website or services, you consent to this Privacy Policy and our Terms of Service.

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2. Information We Collect

We collect both Personal Information (data that identifies you) and Non-Personal Information (data that cannot directly identify you).

Personal Information may include:

• Full name, email address, phone number, and mailing address
• Billing and payment details (through secure third-party processors)
• Communications sent via email, web forms, or chat
• Information related to fraud reports or scam investigations

Non-Personal Information may include:

• Browser type, device ID, and IP address
• Website usage data and analytics
• Cookies and related technologies

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3. Information Collected Through AI Systems

My Scam Recovery may use AI tools to assist users in identifying, reporting, and recovering from scams. These tools may:

• Analyze messages, screenshots, or reports for fraud detection
• Recommend safety steps or educational resources
• Improve fraud detection accuracy using anonymized data

AI tools process data automatically but do not sell or share identifiable user data. Data used for AI improvement is de-identified before training or analysis.

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4. How We Use Information

• Provide and improve our services and AI tools
• Respond to customer inquiries
• Process payments securely
• Send educational or service-related updates (opt-out available)
• Comply with legal requirements and prevent fraud

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5. How We Share Information

We share data only in limited cases:

• Service Providers: Trusted vendors assisting with hosting, AI systems, or payments
• Legal Compliance: When required by law or legal process
• Business Transfers: In mergers or reorganizations under the same privacy protections
• Aggregated Data: Shared only in de-identified, statistical form

We do not sell or rent personal data to third parties.

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6. Your Rights and Choices

Depending on your state of residence, you may have rights under the CCPA, CPRA, VCDPA, or other privacy laws to:

• Access or receive a copy of your data
• Request correction or deletion of data
• Opt out of data sharing or AI profiling for marketing
• Withdraw consent at any time
• Appeal any privacy decision

To exercise these rights, email [email protected] with “Privacy Request” in the subject line. We will respond within 45 days as required by law.

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7. Data Retention and Security

We retain personal information only as long as necessary to provide services or meet legal obligations. We use SSL encryption, secure servers, and access controls to safeguard your data. While we follow best practices, no online system is entirely secure.

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8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect data from minors. If we discover data collected from a child, we will delete it immediately.

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9. Cookies and Tracking Technologies

We use cookies and analytics tools (like Google Analytics) to improve our website. You can disable cookies in your browser, but some features may not work properly without them.

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10. AI Ethics and Transparency Statement

My Scam Recovery is committed to responsible AI use:

• AI tools are used to assist human judgment, not replace it.
• All AI data is anonymized and never used for advertising.
• Users can request human review of AI-generated responses.
• No automated decision-making is performed without oversight.

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11. Updates to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted on this page with a new “Effective Date.” For major changes, we will notify users via email or website notice 30 days before the update takes effect.

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12. Contact Us

If you have questions or privacy concerns, please contact us:

My Scam Recovery
Email: [email protected]
Hours: Monday – Friday, 9 AM – 5 PM (MST)
Location: United States

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This Privacy Policy complies with the Federal Trade Commission Act (15 U.S.C. §§ 41–58), the California Consumer Privacy Act (CCPA/CPRA), the Virginia Consumer Data Protection Act (VCDPA), and other applicable U.S. state privacy laws.